Implementation
 

During the development phase, when the platform allows it, we will supply your organization with beta versions of the software for functional testing purposes.  When the software is complete, we will work with your IT department to successfully implement the software in your environment.  We will also be available on an ongoing basis as required so that any network, web server and database server issues can be resolved quickly.   

Presuming the software is implemented and ready to use in your corporate environment, there are still human-based implementation issues.  Our software has embedded help videos on every screen so that users can access visual and audio help at any time while using the software.  For larger enterprise-level systems, you might require written user manuals.  We can be contracted to create those manual for you or we can work to help your organization create manuals internally.  If required, we can also structure a training program for the new application and conduct training sessions for end users.  For ongoing maintenance and support of the application, consider purchasing an optional maintenance plan and support plan.  In almost all cases, a maintenance and support plan is much more cost-efficient over the long term than paying for support or future upgrades on a case by case basis.   

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